You don’t have to do it alone. We’re here to simplify the process, advocate for your recovery, and guide you every step of the way.
Insurance claims can feel overwhelming — especially when you're already dealing with property damage. At TrueHaven Claims Consulting, we guide policyholders through every step, helping ensure claims are properly documented, fairly evaluated, and confidently handled from start to finish.
When property damage turns your life upside down, navigating the insurance process shouldn’t add more stress. Whether you're dealing with storm damage, fire, or water intrusion, you deserve a partner who understands the process—and has your back every step of the way.
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At TrueHaven, we step in with clarity and confidence. From damage documentation to policy review and negotiations, we manage the complex parts of the claim so you can focus on what matters: your family, your life, restoring your home, your business, and your peace of mind. Insurance policies are required to restore your your home or business to the condition it was before your tragic event. This is where True Haven comes in. With licensed experts, tech-forward tools, and a people-first approach, we work to ensure you receive every dollar you’re entitled to under your policy.
Let’s move forward together—confidently, and with purpose.
When severe weather hits, the damage isn’t always visible — but it’s always disruptive. From hurricane-force winds to hail and water intrusion, we help homeowners navigate the claims process with clarity. Our team documents the damage thoroughly, negotiates directly with your carrier, and ensures you receive the full compensation you’re entitled to.
Fire damage goes beyond what burns — smoke, soot, and water used to extinguish the flames often leave lasting issues behind. At TrueHaven, we specialize in full-scope fire loss recovery, helping you understand your coverage, document every detail, and reach a fair resolution. We handle the paperwork so you can focus on rebuilding your life.
Roof damage doesn’t always mean a tarp and a patch. Whether caused by storms, age, or construction issues, we assess the full structural impact — from shingles to sub-decking to interior leaks. Our team works with experienced estimators to create a clear, accurate claim so your repairs are covered properly the first time.
A licensed Public Adjuster works for you — not the insurance company. We manage the entire claims process, help interpret your policy, document damages thoroughly, and negotiate on your behalf to ensure nothing is overlooked.
There’s no upfront cost to work with TrueHaven. We only get paid if we help recover a better settlement on your behalf — no risk, just support.
Our fee is based on the amount we’re able to get approved from your insurance company, so our goals are always aligned with yours.
When you bring on TrueHaven as your partner, we walk with you through every step of the process — not just as adjusters, but as advocates. Every claim involves some coordination — gathering documents, meeting deadlines, answering questions — but you’ll never have to face it alone. We’ll hold hands as we work to get your property back to the way it was, guiding you with clarity and support the entire way.
YES. Our Public Adjusters are trained to identify damages that are often overlooked and ensure everything covered under your policy is properly documented. We work thoroughly and communicate clearly to help ensure your claim is properly documented and fairly resolved.
Yes. Even if your claim is already underway or was previously underpaid or denied, we may be able to help re-open or supplement it. The sooner we get involved, the more we can help protect your outcome.
That’s okay — our job is to make sure nothing is missed and that your policy is being applied fairly. Even if your claim is underway, it’s not too late for support.
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Every claim, every time.
The Experts on Your Side in Insurance Recovery.
TRUEHAVEN CLAIMS SOLUTIONS, INC. 101 Marketside Avenue, Suite 404. Ponte Vedra, FL 32081 877-380-3828
Florida License #3183655 · Georgia #3786422 · North Carolina #21376454 · South Carolina #21376454
TrueHaven Claims Consulting is a brand of Kristin Doakes, Inc. NPN: #21376454
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