The #1 Mistake Homeowners Make After Property Damage
The #1 Mistake Homeowners Make After Property Damage
When disaster strikes — whether it’s water, fire, or storm damage — your first instinct might be to wait and call your insurance company for direction. But here’s the problem:
Waiting too long can hurt your claim.
Why? Because most insurance policies include a clause that requires you to mitigate further damage immediately.
✅ What Does "Mitigation" Actually Mean?
Mitigation simply means taking reasonable steps to stop the damage from getting worse. That could include:
Shutting off the water supply after a leak
Covering a damaged roof with a tarp
Removing standing water
Securing broken windows
The goal is to protect your property and prevent additional loss — even before your adjuster gets involved.
⚠️ Why Is This So Important?
If you fail to mitigate, the insurance company can reduce your settlement or even deny parts of your claim. They’ll argue that the damage could have been less severe if action had been taken right away.
We’ve seen cases where something as small as waiting to call a water mitigation company caused $5,000+ in preventable damages — and insurers pushed back hard.
🧰 So What Should You Do Immediately?
Protect the Property – Take reasonable steps to stop more damage
Document Everything – Photos, videos, and receipts for any emergency work
Save Damaged Items – If safe, keep materials for inspection
Call a Licensed Public Adjuster (like us) – We’ll guide you through what to do next
💡 TrueHaven Tip:
You don’t need to wait on the carrier to take action — and you definitely shouldn’t.
We’ll help you document everything and protect your claim, without jeopardizing your coverage.
Need help after damage?
Contact us before calling your insurance company — we’ll make sure you’re on the right track from the start.
TrueHaven Claims Consulting
The Experts on Your Side in Insurance Recovery.
Call us at 877-367-4286
